Position Overview
Financial Customer Service Advisor - Glasgow (City Park)
Full-Time | Permanent | £26,000 - £28,500
Looking to take the next step in your banking career? We're hiring Financial Customer Service Advisor to join a fast-paced and highly supportive fraud team based in Glasgow City Park.
In this role, you'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity if you have a background in banking and enjoy problem solving, helping customers and making a real difference every day.
If you have at least 12 months' experience in a UK banking environment and strong customer service skills, this could be the perfect opportunity to develop your career as a Financial Customer Service Advisor.
What You'll Be Doing
As a Financial Customer Service Advisor, you will:
Handle inbound customer calls relating to suspected fraud or scams
Investigate suspicious transactions and rai...