SUMMARY:

The Patient Financial Counselor is responsible for assisting all our patients in resolving any outstanding balances, acting as a patient liaison between hospital departments, physicians’ office, etc., and serving as backup cashier as needed.

FINANCIAL COUNSELOR JOB REQUIREMENTS

Education: High school diploma or equivalent.

Experience: 12 to 18 months related healthcare and/or customer service.

Prefered Experience: The ability to make outbound phone calls requesting payment from customers.

Other:

Must be proficient with technology, comfortable learning and using several hospital specific computer based programs

Ability to communicate effectively by telephone and in person

Ability to thoroughly organize and prioritize work load to meet monthly production goals

Ability to handle a variety of work tasks while remaining detail oriented; able to fill out legal documents and follow poli...