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Finacle Helpdesk Support L3

DXC Technology | Mumbai, India | Posted May 23, 2026

Position Overview

Job Description:

Essential Job Functions:

Should be skilled in following: 

  • Working experience of Finacle Menu Options (CBS Version 7.0.25, UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Working Experience of Core Banking Solutions and Banking IT support 
  • Experience of Troubleshooting and Resolution of issues observed/reported on day to day basis 
  • Working experience on Service Management/ Ticketing Solutions
  • Working experience as Delivery Lead in similar Project

  • Basic Qualifications:

  • Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA
  • Strong problem-solving and analytical skills
  • Effective communication and teamwork abilities
  • Eagerness to learn and adapt to challenging technical tasks

  • Other Qualifications:

  • Advanced degree in a related field is a plus
  • Relevant certif...
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