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Field Welfare Advocate - Debt Support & Solutions

Octopus Energy Group | portsmouth, United-Kingdom | Posted June 20, 2026

Position Overview

Octopus Energy Group is seeking compassionate individuals for a customer service role focused on welfare visits. You'll engage directly with customers facing debt, helping them establish manageable repayment plans while following safety protocols. Ideal candidates will have experience in customer service or supporting vulnerable populations, possess a valid UK driving license, and demonstrate high levels of empathy and resilience. The role offers competitive compensation and requires personal vehicle use for travel within Portsmouth and surrounding areas.
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