Job Description
Job Purpose:
Responsible for the installation and maintenance of Nielsen metering hardware and software in panel households, maintaining ongoing panel cooperation, and ensuring panel quality and security.
Core Responsibilities:
● Establish strong panel member relationships:
- Needs to communicate in simple and clear terminology
- Ensure punctuality when attending appointments
- Display a high level of presentation and professionalism
● Ensuring accuracy and quality of information:
- Collect all pertinent householder information whilst in the home.
- All information collected must be sent within required timeframes
Followed-by
- Execute standard operating procedures to ensure panel quality, security and privacy is maintained.
- Manage assigned assets in order to maintain panel households and quality (...