Req ID:

We are currently seeking a Field Tech Supervisor to join our team in Monterrey, Reciente León (MX-NLE), Mexico (MX).

Senior Specialist

Develops and implements delivery strategies and oversees the ongoing delivery of various IT solutions to clients. Ensures delivery objectives are met both from quality, timeliness and financial perspectives. In support of portfolio growth, plans, directs and coordinates project and transition management services. Coordinates the activities of technical solution team members to meet contract obligations. Proactively identifies potential issues and drives resolution to avoid client impact and facilitate continuous improvement. Builds and sustains effective communications with all stakeholders and cross-functional teams in an effort to maximize the client experience.

• Individuals have a deep understanding of their own area.
• They manage critical projects with general direction and may allocate some ...