TRT is seeking a Field Services Incident Management specialist in Clark Global City, Philippines. The role involves overseeing cases that require Field Engineer intervention and ensuring resources are available. Responsibilities include negotiating with service partners, issuing purchase orders, and ensuring site visits meet customer SLAs.

The ideal candidate has 3-5 years of IT system handling experience, excellent MS Excel skills, and the ability to work in a shifting schedule. Strong communication skills are essential to interact with various stakeholders.