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Field Service Manager

ICEE | St. Louis, United States | Posted July 04, 2026

Position Overview

Job Details

Description

Reporting to the Field Operations Manager, the Field Service Manager provides leadership, guidance, and training to field operations team members. Actively immersed in leading day-to-day operations, the Field Service Manager is hands-on in the field, supervising and assisting direct reports with installing and servicing machines and equipment, and all machine movements. With direct accountability, the Field Service Manager will oversee the daily operations and leadership of service technicians and Route Sales Drivers within the assigned service centers.


ESSENTIAL FUNCTIONS:

  • Oversees the daily operations and team leadership in the assigned service centers.

  • Ensures achievement of Key Performance Indicators (KPIs) for the assigned service centers.

  • Establishes and executes action plans for KPI areas of opportunity and provides timely coaching to team members, as appropriate...

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