Job Summary

• Responsible for the overall direction, coordination, control, profitability, and oversight for AEM field service engineering operations for the sites assigned to this role.
• Ensuring consistency with company strategy, commitments, and customer satisfaction. Applies engineering principles and practices to ensure product and service quality.
• Performs various managerial reporting tasks related to operating the location and reporting results to AEM Corporate as requested.
• Effective employee and customer communication is a key part of this role. Must be able to successfully direct multiple projects in various locations with limited resources.
• The Service Manager is responsible for maintaining positive relations and engagement with our customers and leading the service team.

Responsibilities

• Planning, executing, and directing the installation, operation, maintenance, or repair of semicond...