Overview Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring customer satisfaction, and maintaining all equipment models specific to X‑ray systems, mammography systems, image‑guided systems (IGS) and/or bone mineral density (BMD).
Essential Responsibilities - Maintain all models specific to the above listed modality in the assigned area.
- Perform total system level troubleshooting on complex multi‑symptom problems.
- Maintain daily interface with doctors and technicians on equipment status issues, to ensure satisfaction of primary customers.
- Assist in account sales visits, help train others where necessary, and identify sales opportunities and communicate them to the account team.
- Assist in the growth and direction of business in the geographic area.
- Responsible for warranty and PMS contract cost control.
- Responsibly complete all administration...