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Field Representative II, Area Customer Service

Ricoh Americas Corporation | Toronto, Canada | Posted June 20, 2026

Position Overview

Field Support Representative

**Responsibilities:**

+ Maintains accurate, complete and up-to-date Site Procedure Guides, forms and logs;
+ Collects data for the completion of the monthly management report as directed by the Site Manager/Supervisor;
+ Orders paper, toner and other office supplies;
+ Assist Site Manager or Supervisor in offering suggestions for improvement to new or existing process and procedures;
+ Assist in the training of new and existing employees;
+ Must be able to report to and work at various Managed Services client locations within a geographic territory based on business needs and as scheduled;
+ Other duties as assigned by manager.

**In the absence of onsite personal, may perform any of, but is not limited to the following duties**

**MAIL:**

+ Process all incoming and outgoing mail;
+ Performs other mailroom functions such as mail fulfillment, which includes sorting, filing, packaging and process...

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