Job Title: Field Desktop Support Tech- White Glove Support
Location: Orange County, CA- Irvine or Fountain Valley, CA
Role: FT
Shift Timings: 6 AM- 3 PM or 12 noon- 8 PM PT

Position Summary
We are seeking a highly skilled and detail-oriented VIP/White-Glove IT Support Technician to provide elite, responsive, and discreet technical support to executives, high-profile users, and mission-critical staff. This role requires exceptional troubleshooting skills, fast response times, and a proactive approach to ensuring uptime and productivity for our most critical end users.
As a key member of our support team, you will work closely with senior leadership and must exhibit technical excellence, professionalism, and a service-first attitude at all times.
Key Responsibilities

+ Provide white-glove, concierge-level technical support to VIP users, including C-suite executives and high-priority personnel.

+ Diagnose, troubleshoot, and re...