Role Overview

Enable, standardize, and improve field operations across all Middle East countries through processes, digital tools, data, and operational governance. Ensure field teams work efficiently, safely, and consistently under a unified operational model.

Key Responsibilities

Operational Excellence & Standardization

• Define and implement standardized processes, KPIs, audits, and governance across ME.
• Harmonize time sheets and activity reporting to ensure comparable measurement across countries.
• Lead annual review of maintenance routes with Country Leaders.

Field Enablement

• Develop manuals, SOPs, and best practices.
• Support Supervisors and Country Leaders in adopting new processes and tools.

Digital Tools & Route Optimization

• Act as business owner for digital tools used in field operations.
• Manage adoption, training, and enhanceme...