Hiring: Customer Success Associate – Onsite | Rawalpindi

Location: Bahria Town, Rawalpindi (Onsite)

Shift: Night Shift (US / AUS Time Zones)

Employment Type: Full-Time

Salary: PKR 100,000 – 150,000

We are actively hiring Customer Success Associates to join our growing Customer Success team . This role is ideal for candidates who are passionate about client communication, relationship management, and service excellence , and are eager to work with international clients in a professional, growth-oriented environment.

Key Responsibilities

• Support the Customer Success team in day-to-day communication with clients
• Understand client requirements and assist in delivering timely solutions
• Coordinate with Engineering, Support, and Operations teams to resolve client concerns
• Assist in tracking and reporting client satisfaction, engagement, and retention metrics