Position Summary

Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

• Stand, sit, or walk for an extended time; move over sloping, uneven, or slippery surfaces.
• Manage the menu (read and visually verify information).
• Take a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing ≤25 pounds without assistance and ≤50 pounds with assistance; reach overhead and be...