Store Operations & Performance

Oversee daily operations of multiple outlets to ensure smooth functioning

Maintain food quality presentation and service standards consistently across stores

Monitor order taking food preparation hygiene and customer service

Ensure adherence to SOPs recipes portioning and safety guidelines

Handle escalated customer concerns and ensure quick resolution

Team Leadership & Training

Lead motivate and guide restaurant teams including supervisors and crew

Conduct regular training on service standards product knowledge and hygiene

Support recruitment onboarding and performance evaluation of staff

Build a culture of accountability teamwork and continuous improvement

Inventory Supply & Cost Control

Manage inventory levels for raw materials packaging and consumables

Monitor daily consumption wastage and variance taking corrective actions

Coordinate with proc...