An F&B Executive (Food & Beverage Executive) is responsible for overseeing daily operations in restaurants, hotels, or catering businesses to ensure smooth service, quality standards, and customer satisfaction.
Here are the key responsibilities:
1. Operations Management - Supervise daily F&B operations (restaurant, café, banquet, or kitchen)
- Ensure smooth service flow between kitchen and service staff
- Monitor opening and closing procedures
- Maintain cleanliness, hygiene, and safety standards
2. Staff Supervision & Training - Lead and manage service staff and kitchen teams
- Schedule staff shifts and manage attendance
- Train staff on service standards and SOPs
- Conduct performance evaluations and provide feedback
3. Customer Service - Ensure high-quality customer service standards
- Handle customer complaints and resolve issues pro...