Facilities Management & Operations

• Lead day-to-day FM operations across InstaShop locations — covering reception, maintenance, cleaning, pantry, vending machines, stationery, mail, and archiving.

• Monitor the performance and quality of outsourced services including housekeeping, pest control, and fleet.

• Supervise the FM team, manage workload distribution, and drive strategic planning for team goals and objectives.

• Handle all facilities needs across logistics hubs and dark stores, ensuring timely follow-up and resolution.

• Manage daily operational requests including desk allocation, space utilization, furniture, and parking arrangements.

Contract & Vendor Management

• Supervise renewals and negotiate contracts with external service providers (water dispensers, coffee machines, and other FM services).

• Liai...