A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people – creating that sense of home that will help students feel safe, secure, and help them thrive.

Here at UPP we currently have an exciting opportunity for a Helpdesk Supervisor to join our team onsite at the University of Reading on a 12-month fixed term contract, overseeing the operation of our 24/7 Helpdesk.

This is a permanent position working 37.5 hours per week 9am to 5.30pm (with flexibility work other shifts, to enable good leadership of your entire team). The salary is £33,085 per annum.

The Helpdesk Supervisor will proactively manage the day-to-day helpdesk operation in the provision and delivery of an effective and customer focused service for all student residents, University partners, sub-contractors and UPP Team Members. In addition, you will be a ‘super user’ of the property management database (Planon) ensuring...