Facilities Coordinator

Reports to: Contract Manager

Direct reports: Nil

SCOPE OF ROLE

In conjunction with the client management team, successfully deliver and manage the Master Services Agreement (MSA) ensuring all key performance indicators (KPI’s) are met and exceeded, by implementing effective strategies to achieve financial targets, client satisfaction, and sub‑contractor management ensuring profitability.

LEVEL OF AUTHORITY

As outlined in the delegation of Financial Authority Policy

KEY RELATIONSHIPS (INTERNAL/EXTERNAL)

Internal

• AIA Contact Manager
• Internal Trade Services
• Finance Team
• Property Help Desk Team
• Contractor Registration/JDE linking team

External

• AIA Facilities/Property team
• Tenants
• Suppliers
• Sub‑Contractors

JOB PURPOSE

Responsible for:...