Position Overview
Job Title: Ticketing Agent – International Operations Location: Mumbai Experience: 2–8 Years (Preferred) WFO Role - Rotational Shift Job Qualification: IATA Certification Preferred Role Overview : We are seeking a detail-oriented and customer-focused Ticketing Agent with strong expertise in overseas ticketing and international travel coordination. The ideal candidate should possess excellent communication skills and hands-on experience in airline reservations and ticketing system s. Key Responsibiliti es: Handle international (overseas) ticketing for clients, ensuring accuracy and compliance with airline poli ciesManage airline reservations, bookings, reissues, and cancellations efficie ntlyProvide expert guidance on fare rules, visa requirements, and travel regulat ionsCoordinate with airlines and vendors to resolve ticketing issues and optimize travel p lansEnsure timely issuance of tickets and maintain proper documenta tionDeliver exceptional customer service through clear and profe...