Seeking an experienced Customer Success Manager specializing in AI Technology with Tech Talent International in Toronto. Drive adoption and satisfaction in enterprise AI implementations.
In this full-time role, you will guide customer engagements and ensure alignment between technical and business needs. Your experience of over 6 years in management consulting or similar roles will enable you to forge strong relationships and lead projects effectively. You will oversee complex engagements while delivering clear business value through strategic prioritization.
Key Responsibilities:
• Lead customer engagements from planning to execution
• Collaborate with technical teams to address pain points
• Define clear milestones and deliverables for projects
• Facilitate regular updates and governance discussions
• Develop scalable engagement processes and playbooks
Requirements:
• 6+ years in customer engagement or program management
• Proven history with complex ent...