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Role Summary
Drive end-to-end product and/or user experience design (including discovery, ideation, concepting, UI/visual design, wireframing, prototyping and validation) to create digital solutions
Collaborate within cross-functional product or project teams, aiming to create user experiences that lead to business impact (., customer satisfaction/loyalty/retention, self-servicing)
Serves as a design conduit for product or project teams while studying and analyzing user challenges / needs
Responsibilities
Understand, study and analyze user needs and create journey maps, user flows and storyboards in defining the aspirational CX and UX, incorporating the industry best practices and UX principles
Design and deliver on-brand, accessible, cohesive and high-quality visual experiences as per Chubb Design System and brand guidelines, validating t...