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Experience Design Senior Associate

JPMorgan Chase | Brooklyn, United States | Posted June 08, 2026

Position Overview

Blend visual craft with systems thinking to turn complex challenges into simple, elegant, and scalable solutions. Join our Cross-Product Design Strategy portfolio to elevate end-to-end customer and enterprise experiences through innovative, business-aligned design.
As an Experience Design Senior Associate in our Cross-Product Design Strategy portfolio, you will drive strategic transformation focused on end-to-end customer and enterprise experiences. You'll orchestrate complex service ecosystems across digital, physical, and organizational touchpoints, leveraging design and research expertise to lead initiatives and deliver innovative, customer-centric, and business-aligned solutions.

**Job Responsibilities**

+ Develop and execute design strategies for complex projects, ensuring alignment with business objectives and user needs across multiple product areas.
+ Present and articulate design decisions, iterating with stakeholders at all levels, including executiv...

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