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Executive-Voice-Customer Service

EXL | cape town, South-Africa | Posted June 08, 2026

Position Overview

  • Answers questions to providers related to Benefit Plans, Claims and related topics
  • To communicate effectively for additional information as needed by providers
  • Perform eligibility and benefit verification
  • Create effective, grammatically correct and compliant written communications and demonstrate effective listening and soft skills, engaging in effective dialogue through proper, clear, and effective verbal communication
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