Summary Duties and Responsibilities

• Responsible for delivering excellent guest service at all times and maintain high standards of cleanliness and presentation in all guest rooms, public areas, back‑of‑house areas, and outlets.
• Conduct regular scheduled facility inspections including guest rooms, public and back‑of‑the‑house areas to ensure adherence to cleanliness and maintenance standards.
• Management of the onsite laundry day‑to‑day operations.
• Continuously upskill and develop the housekeeping team members.
• Performance management and discipline of staff.
• Procurement, management, and control of all linen, amenities, guest supplies, cleaning and chemical supplies and operating equipment.
• Prepare reports and provide all relevant information to the General Manager pertaining to stock takes, budgets, maintenance snag reports, safety audits etc.

Education and Experience Requirements