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Executive - Business Channels (Operations & Customer Service)

Hong Leong Bank Berhad | Kampung Baru Seri Kembangan, Malaysia | Posted July 01, 2026

Position Overview

If you are looking to excel and make a difference, take a closer look at us…

Sales & Service

  • Providing superior service to branch customers and cross selling of bank products as applicable
  • Required to carry clear sales targets for specific products
  • Assist in the management of branch queue time as per the Bank’s approved Service Level Agreement
  • Learning and using I-Pads/other devices (if applicable to branch) for customers service/ cross selling
  • Perform Meeter-Greeter/Navigator role on rotational basis / as applicable
  • Assist in calling up customers for service / sales interactions
  • Stepping out of the branch to meet customers for service / sales discussions occasionally / as applicable
  • Support Bank’s Digital Transformation initiatives
  • Accepting assignments as required to maintain adequate staffing levels throughout branch network within the Region.
  • Operations

  • Accept and proc...
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