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Europe O2C Operations Lead

Philips | Łódź, Poland | Posted June 27, 2026

Position Overview

JOB DESCRIPTION

Job Title

Europe O2C Operations Lead

Job Description

Job title:

The Europe O2C Operations Lead is responsible for leading the end-to-end Order to cash organization, ensuring operational excellence, outstanding customer service, and efficient order fulfillment. The role drives team performance, develops organizational capability, and partners cross-functionally with other Supply Chain functions, Sales and Finance to deliver reliable and customer-centric operations.

Your role:

Leadership & People Development

  • Lead, coach, and develop a high-performing O2C Operations organization including Team Leads, Order Managers, and Sales Back Office Specialists.
  • Foster a culture of accountability, collaboration, LEAN, continuous learning, and customer-centricity.
  • Drive employee engagement, talent development, succession planning, performance management, and organizational cap...

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