Job Summary: We are seeking a skilled Oracle Commerce Cloud Support Engineer with strong expertise in ETL, databases, and production support. The ideal candidate will have experience in SQL, PL/SQL programming, Linux shell scripting, and data analysis, ensuring seamless data processing and integration across multiple database environments.

Key Responsibilities:

• Provide on-call production support, promptly identifying and resolving defects while maintaining SLA commitments.


• Monitor and analyze job logs and performance metrics to detect trends and proactively address potential issues.


• Troubleshoot production issues by reviewing logs, implementing design changes, and following established change management procedures.


• Develop and maintain docum...