ERP Support Analyst

Hybrid - 2 days per week in Birmingham
Support hours: 9:00am - 5:30pm
Full-time

We are looking for a customer-focused Application Support Analyst to join the Support team of a well-established ERP software author delivering solutions into manufacturing, distribution, and retail organisations across the UK and internationally.

This is an excellent opportunity for someone with ERP or business software support experience who enjoys troubleshooting technical issues, supporting users, and developing their career within enterprise software.

The Role

As an Application Support Analyst, you'll act as a first point of contact for customers using ERP software , investigating issues, resolving queries, and ensuring an excellent support experience.

You'll work closely with internal technical and product teams while continuing to build your knowledge of ERP functionality across ...