## Episode Experience Manager for Prepaid MobileApplylocations: 15F The Globe Towertime type: Full timeposted on: Posted 18 Days Agojob requisition id: R At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.## **Job Description**Own and optimize end-to-end prepaid customer episodes—from SIM acquisition and activation to reload, usage, retention, and win-back. This role focuses on the high-volume, retail- and distributor-led nature of prepaid, ensuring seamless experiences across digital, assisted, and indirect channels. It translates prepaid behaviors and micro-transactions into scalable experience improvements that drive usage, retention, and value.**DUTIES AND RESPONSIBILITIES:**1. End-to-End Episode Ownership Own and continuously improve core prepaid journeys: SIM purchase & activation, first-time usage, reload/top-up, promo...