Frontline Managed Services® is an IT, financial, and administrative managed services company specializing in legal and professional service firms. We strive for excellence and innovation in all our operations.

Position Overview

As a member of the Service Desk Team, you will be the first point of contact for clients experiencing technical issues, diagnosing problems quickly and accurately while conducting standard preliminary research using remote access, user administration, and related tools.

Work Hours

Shifts are aligned to US time zones within a 24‑hour operation. Shift schedules may vary based on business requirements.

Work Location

This position must be performed onsite in our office in Cape Town, Western Cape, South Africa.

Salary

From R240,000.00 per year (R20,000 per month), based on candidate background, experience, and skills.

Responsibilities Serve as the initial contact for reporting technical issues and answering questions regar...