Discover a career in finance at Global X Investments as an Entry-Level Customer Support Representative. Deliver timely responses to inquiries from investors about our innovative ETFs through phone and email.
This role is key to our Sales team, where you will respond to investor needs while keeping them informed and satisfied. By maintaining our CRM platforms and collaborating with internal teams, you will ensure that all communications are accurate and professional. Your empathetic nature will enhance investor relations and support our growth objectives in the ETF sector.
Key Responsibilities:
• Manage investor contact points via phone and email
• Identify needs and provide thorough responses to inquiries
• Aid the Sales team with various client-facing activities
• Update the Global X CRM and maintain knowledge bases
• Oversee reporting and corporate swag inventory
Requirements:
• Exceptional communication skills in English; bilingualism a plus
• Experienc...