Hello!

At Factorial we're looking for an Enterprise Team Lead to join our Spanish Customer Experience team and help us take our highest-value accounts to the next level.

In this role, you will report directly to the Head of Account Management for Spain and team up with other Area Managers to spearhead our mission of creating, for our Spanish Enterprise customers, the highest satisfaction levels, maximizing retention, and unlocking strategic growth opportunities.

Ready to be part of the challenge?

About the team

Our Enterprise Customer Experience team is the strategic partner for Factorial’s largest and most complex clients. We don't just support: we consult, negotiate, and ensure that our top-tier users get maximum ROI from our platform. If you’re passionate about managing high-stakes relationships, love complex problem-solving, and thrive in strategic environments, you’ll fit right in....