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Engineering Manager, Cloud Infrastructure

Zendesk | Kaukauna, United States | Posted June 01, 2026

Position Overview

Job Description

Engineering Manager, Cloud Infrastructure

Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection.

We’re seeking an Engineering Manager to lead our team focused on cloud governance, IAM, and acquisition integrations. You’ll strengthen our cloud security architecture and compliance posture through automation and close partnership with internal engineering teams. By delivering secure‑by‑default platforms and guardrails, you’ll protect the integrity of Zendesk’s systems while accelerating product engineering velocity.

What you’ll be doing 

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