Payrate: $40.00- $43.00/hr.
Summary:We are seeking an Engineer - Complaints Technical Investigator in our Complaints Trending and Investigation group. In support of mission to serve patients, we are a diverse team working to continuously improve our clinical and commercial drug delivery devices to ensure supply and to optimize patient experience.
The Engineer - Complaints Technical Investigator conducts forensic evaluations of complaint units for Standard and Advanced Complaint investigations associated with product design and/or usability issues. This role understands customer/ patient use of packaged and/or distributed products, as well as manufacturing processes for these products. Responsibilities also include helping with Root Cause Analysis, investigation lab infrastructure, equipment setup, and method development and validation.
Responsibilities: