Engineer, Service Monitoring

Role Description Summary

As the Engineer, Service Monitoring, you will be responsible for the management and support of tools and systems deployed to support and manage SES services and infrastructure. will work closely with SES operations and engineering teams on the shared goal of improving operational efficiency, service quality and customer experience. The Engineer will assist operations in solving service anomalies in the RF (Ground/Satellite), IP and platform domains, analytics and automation. The incumbent will be required to build and manage service support and reporting systems that contain a high degree of intelligence and autonomy.

The incumbent will be, as part of a team, responsible for the integration of managed service monitoring architectures in the enterprise data, mobility, and video domains. The position also carriers the expectation that the incumbent shall fully engage with...