Mission/Core purpose of the Job
The IT Support & Systems Admin will be responsible for providing IT Support which includes end user 1st line support, application maintenance, systems administration and testing support.
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)
IT Support & Systems Administrator
Responsibility to install, configure & maintain MTNGC Digital systems from IT perspective.Haraka based on Salesforce & Enxoo solutions for telcoMTNGC systems accessProvide access to end-usersUnlocking user accounts or resetting passwords due to user forgetfulnessDealing with SSO, two-factor authentication, and certificate problemsOffice365 integrationHomepages configurationRoles & ProfilesNotifications (emails, chatters)Provide 1st line support for issues/queries raised...