Providing references for former employees can feel routine, but get it wrong, and your business could face legal claims or reputational damage. Employers have a legal duty to ensure references are accurate, fair, and not misleading. Whether you’re a small business owner, HR manager, or senior leader, understanding your obligations when giving a reference is essential to protect your organisation.

This article explains when you’re legally required to provide a reference, what you should (and shouldn’t) include, and how to reduce legal risks when responding to reference requests. You’ll come away with practical steps to handle references confidently and compliantly.

If you’re unsure about your reference policies or need expert advice on a tricky situation, our employment law solicitors are here to help.

Is there a general duty on the employer to provide a reference for an employee?

No. There is no general duty on an employer to provide a reference ...