Empire Life invites you to become a Bilingual Claims Specialist, focusing on customer-centric claim management. Enjoy the flexibility of a remote or hybrid work model while making a difference.
As a Bilingual Claim Manager, you will navigate the complexities of claim approvals, leveraging your skills in medical and disability management. Your role involves not just case management but also ensuring effective communication with clients and engaging with stakeholders to resolve claims. Substantial collaboration is essential to design return-to-work solutions that are efficient and customer-oriented.
Key Responsibilities:
• Investigate eligibility for claims via medical and non-medical assessments
• Manage claims effectively to ensure timely resolutions
• Communicate proactively with claimants throughout process
• Create detailed case-management plans for returns to work
• Work closely with internal teams for program design
Requirements:
• Bilingual in English a...