Responsibilities

• As the first point of engagement with patients, create a customer service experience filled with empathy, compassion, and kindness.
• Available to place outbound recruitment calls to patients interested in participating in clinical research.
• Available to respond to/answer inbound recruitment calls from patients interested in participating in clinical research, within 24-48 hours.
• Accurately complete study pre-screening and screening checklist. Drive enrollment and retention.
• Interact with potential clinical trial participants to recruit, assess eligibility criteria, determine patient/subject availability, and coordinate appointments.
• Demonstrate knowledge of clinical research protocols including inclusions/exclusions.
• Demonstrate knowledge of effects and side effects of
• Demonstrate knowledge of Good Clinical Practices and FDA regulations.
• Demonstrate knowledge o...