Email and Chat Support Representative (Pure Non-Voice/ Paid Training)

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

We are hiring Email & Chat Support Associates for a non-voice customer support role. The position involves handling customer queries through email and live chat only—no phone calls required. Paid training will be provided, so both freshers and experienced candidates are welcome.

Key Responsibilities

• Respond to customer inquiries via email and live chat in a timely and professional manner
• Resolve customer issues by following standard operating procedures
• Maintain accurate records of customer interactions
• Ensure high levels of customer satisfaction through clear and courteous communication <...