We are seeking an experienced Senior Operations Manager to lead the delivery of planned and reactive maintenance services across a complex, critical operational environment.

Reporting to the General Manager, you will oversee engineering teams and specialist subcontractors across M&E, building fabric, and grounds maintenance disciplines. You'll be responsible for driving service performance, compliance, operational efficiency, budget management, and continuous improvement while ensuring the highest standards of safety and quality.

Key Responsibilities:

* Lead the delivery of planned preventative maintenance (PPM) and reactive maintenance programmes.

* Manage engineering resources, subcontractors, and service providers to achieve contractual KPIs.

* Oversee CAFM and estates management systems, asset databases, compliance records, and maintenance schedules.

* Manage operational budgets, reporting, invoicing, and financial performance.<...