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eCommerce & CRM Manager

Tom's Studio | frome, United-Kingdom | Posted June 15, 2026

Position Overview

Tom's Studio is a founder-led creative lifestyle brand. We design and make creative tools through curiosity, iteration and craft.

We have ambitious plans, a strong product pipeline, a talented team, and customers in nearly 90 countries. Over the past ten years, we’ve built something genuinely loved. The next chapter is about building on what we’ve created; bringing product, story and customer into one coherent, ambitious whole, and taking it to the next level.

We’re looking for an intrapreneur who loves thoughtful brands but also loves making things perform better. Someone analytical, commercially sharp and motivated by both continuous improvement and creating a customer experience that genuinely reflects the brand.

Role Description

This role is focused on three things:

  • improving conversion across our Shopify storefront
  • improving how we communicate with and retain customers through Klaviyo
  • bringing our brand to l...

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