Core Responsibilities: Ecommerce Fulfilment: Manage and update product listings, pricing and promotions across TikTok Shop, Alibaba, Brand.com or any other e-commerce or marketing platforms. Develop and implement strategies to improve fulfilment processes. Copywriting: Develop compelling and high-quality product descriptions and marketing content. Review and approve copywriting work from the team to ensure consistency and quality. Visual Content: Create and manage advanced product images and promotional graphics. Collaborate with the marketing team to ensure brand alignment and oversee visual content strategy. Customer Service: Provide prompt and professional customer service. Handle escalated inquiries and resolve complex issues efficiently. Train and support the customer service team to ensure high standards. Order Administration: Manage and process orders accurately. Ensure timely fulfilment and delivery. Maintain organized records of transactions and communications. Develop and imp...