Mô tả công việc: JOB DESCRIPTION 
1.Customer Support
- Respond promptly to customer inquiries regarding products, orders, shipping, and returns on Shopee, Lazada, Tiki and TikTok platforms 
- Resolve customer issues efficiently and professionally 
- Maintain high levels of customer satisfaction through effective communication.  
2.Operations Support 
- Perform daily operational checks, including updating orders, tracking deliveries, and managing inventory
- Monitor orders to identify and address those approaching or exceeding delivery deadlines, including returns.
- Maintain accurate and up-to-date product information, images, pricing, and descriptions across all platforms 
- Ensure consistency of product data across multiple e-commerce channels. 
- Generate regular reports as per company requirements. 
3.Data Analysis
- Monitor and analyse sales performance metrics, product trends, and other relevant indicators.
- Propose ...