Mercier Consultancy MD is excited to welcome a Dutch Speaking iRobot Support Specialist to join our vibrant team in Sofia, Bulgaria! This role includes paid relocation assistance, providing you with the opportunity to work in an innovative environment supporting iRobot's cutting-edge products. You will be the go-to expert for Dutch-speaking customers, delivering world-class technical and customer support.

Your Role

As a Dutch Speaking iRobot Support Specialist, you will assist customers with inquiries related to iRobot products, troubleshooting, and service guidance. Your technical knowledge, coupled with excellent communication skills in Dutch, will ensure the best customer experience.

Key Responsibilities

• Provide expert support to Dutch-speaking customers via phone, email, and chat regarding iRobot products.
• Troubleshoot technical issues and guide customers through problem resolution.
• Document all customer interactions th...