Mercier Consultancy is looking for a Dutch Speaking Customer Support Representative to join our Transportation Services Department! In this important role, you will be the key point of contact for our Dutch-speaking clients, providing them with exceptional support and assistance regarding their transportation needs. Your role will involve ensuring that clients receive timely and accurate information to facilitate their journeys.

If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, we want you on our team! You will have the opportunity to engage directly with clients, helping them navigate our services and resolve any issues that may arise.

Responsibilities

• Handle customer inquiries in Dutch via phone, email, and chat
• Assist clients with questions related to transportation services and logistics
• Document interactions and resolutions accurately in our customer management system
• Co...