Patrique Mercier Recruitment FR is delighted to announce an exciting opportunity for a Dutch Speaking Customer Service Representative in the Media & Entertainment industry. This role offers a chance to engage with clients passionate about media content, ensuring they receive outstanding support and assistance tailored to their needs.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients across various platforms, including phone, email, and chat.
• Assist customers with inquiries related to media subscriptions, content access, and technical support.
• Handle issues related to billing, account management, and services, ensuring timely resolution.
• Communicate effectively with customers to understand their needs and recommend appropriate solutions.
• Stay updated on the latest media content, offerings, and company policies to provide accurate information.
• Document all customer interactions accur...