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Dutch Customer Service Agent

MSX International | Madrid, Spain | Posted June 16, 2026

Position Overview

Job Description

Do you have strong communication skills, a proactive attitude, and a passion for customer service?

Become our Customer Service Representative!

Your daily tasks will include:

  • Attending calls and responding to emails from clients and dealerships.
  • Following up with customers until their inquiries are fully resolved.
  • Making reminder calls and following up on incidents to achieve maximum satisfaction.
  • Updating databases, drafting reports, and creating summaries.

Qualifications

We are looking for you if:

  • You have a B2 level of English and are fluent in Dutch.
  • You are preferably available full-time.
  • You will be working from our Madrid office in a 50% hybrid position, with the first 3 months approx. fully on-site for the adaptation period. Our office is located at Calle Albasanz 15. Madrid. Line 5. S...

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